Refund policy

# Refund & Return Policy

At Travel Pages, every product is carefully created to preserve meaningful memories and moments from around the world. As all items are made to order through our specialist printing partners, we ask that you read our policy carefully before placing an order.

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## Returns & Exchanges

Due to the made-to-order nature of our products, we do not accept returns or exchanges for:
- Change of mind
- Incorrect size or product selection
- Delayed delivery caused by carriers
- Minor colour variations between screen and print

Please ensure all order details and shipping information are entered correctly before completing your purchase.

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## Damaged, Defective, or Incorrect Items

If your item arrives:
- Damaged
- Defective
- Incorrect
- Or with a printing issue

please contact us within 7 days of delivery at:

travelpages26@gmail.com

Include:
- Your order number
- A description of the issue
- Clear photos of the item and packaging

If approved, we will arrange a replacement or refund at no additional cost.

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## Lost Packages

If your order appears lost in transit, please contact us and we will work with the shipping carrier to investigate the issue.

Please note that delivery estimates are not guaranteed and may vary depending on location, customs processing, and seasonal demand.

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## Shipping Information

As our products are fulfilled by different specialist printing partners, orders containing multiple items may arrive separately and at different times.

Estimated shipping times:
- Australia: 1–3 weeks
- USA & UK: 1–2 weeks
- International: varies by location

Tracking information will be provided where available.

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## Refund Processing

Approved refunds will be processed back to your original payment method. Please allow several business days for your bank or payment provider to complete the transaction.

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## Order Changes & Cancellations

Because orders begin processing shortly after purchase, we cannot guarantee cancellations or edits once an order has been placed.

If you need assistance, please contact us as soon as possible after ordering.

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## Contact

For any questions regarding your order, please contact:

travelpages26@gmail.com

We appreciate your support and are grateful to be part of preserving your memories.