Frequently asked questions

How long does shipping take?

Estimated delivery times vary depending on your location and the product ordered.

Posters (unframed):

Usually arrive within 5–12 business days.

Framed posters:

Usually arrive within 7–16 business days.

Scrapbooks:

Delivery times may vary depending on region and production demand.

Please allow additional time during holidays or high-volume periods.
Will my items arrive separately?


Yes — if your order includes different product types (such as posters, framed posters, or scrapbooks), they may be produced in different facilities and shipped separately. This means your items can arrive in separate packages and at different times.
Are the framed posters assembled?


To help reduce shipping damage and improve delivery efficiency, framed posters are shipped unassembled with easy-to-assemble components included.
What paper are the posters printed on?


Our posters are printed on premium-quality matte paper designed to provide rich colour, a timeless finish, and long-lasting quality.
Are the posters designed for photos and memories?


Yes — our travel posters are created to be more than wall art. Many customers use them as personalised keepsakes by adding travel photos, notes, tickets, and memories over time.
Are the scrapbooks mostly blank?


Yes. Our scrapbooks are intentionally designed with mostly blank pages and subtle minimalist imagery to give you maximum creative freedom and personalisation.
What can I use inside the scrapbooks?

You can use:


  • Photos

  • Journal entries

  • Tickets

  • Postcards

  • Stickers

  • Photo corners

  • Glue dots

  • Pens and fineliners

They’re designed to become a personalised reflection of your travels.
Will the scrapbook become bulky with photos?


The books are designed to comfortably hold memories and photos while still maintaining a premium feel. We recommend spreading larger additions throughout the book for the best experience.
Can I track my order?


Tracking information is provided for most orders once shipped. Delivery updates may vary depending on your region and local carrier.
What if my order arrives damaged?


If your order arrives damaged or incorrect, please contact us with photos of the issue and we’ll work to resolve it as quickly as possible.
Do you offer returns or cancellations?


Because our products are made to order, we generally do not accept returns or cancellations for change of mind. However, if there is an issue with your order, please contact us and we’ll help make it right.
How can I contact you?


You can reach us anytime through our Contact page and we’ll get back to you as soon as possible.